Q:Are you trading company or manufacturer?
We are a manufacturer, so we can provide competitive prices and good after-sales service.
Q:Do you have an agent or distributor in our country?
So far, there is only one agent in the UAE. If you are interested, you can contact us.
Q:Do you provide samples? Is it free or extra?
Yes, we could offer the sample for free charge but do not pay the cost of freight.
Q:Can I put our own logo on the package?
Sure, your logo can be printed as your demand, we offer OEM service.
Q:How long is your delivery time?
If the product is in stock, it will be shipped within 1-3 days after confirming payment. If there is no stock, it usually takes 7-10 days, depending on your qty.
Q:What is your terms of payment ?
Payment<=1000USD, 100% in advance. Payment>=1000USD, 30% T/T as deposit, balance before shipment.
Q:What kind of terms of payment and currency do you accept?
Payment terms: T/T, Paypal, Western union, etc. T/T: USD, CNY, EURO, GBP
Q:Are the products tested before shipping?
Yes, all of our products was qualified before shipping.
Q:How to ship my order ? Is it safe?
For small order, we will send it by Express, such as DHL, FedEx, UPS, TNT and EMS. For big order, we will send them by air or by sea. We will use good packing and ensure the safety.
Q:Can we visit your factory or office?
Of course, we always welcome customer to visit, let us know the schedule, we will arrange.